Unit overview
With an increasing demand for on line learning, we have created e-learning courses as another option for your training needs. We have taken the fundamental information from our full day courses and condensed it down into short, informative learning modules.
Being able to communicate effectively with those around us is vital to our success. At times, we can all find this challenging causing certain key relationships to break down. This introductory session looks at the different ways that we can communicate with people to ensure a productive, harmonious and trusted working relationship is maintained.
Further Information
| Level | Professional |
|---|---|
| Type | Course |
What you will learn
• Circle of communication
• Body Language
• Tone
• Words
• Types of questions
• Body Language
• Tone
• Words
• Types of questions
Who should learn
This introductory e-learning course is aimed at anyone wanting to enhance or develop their communication skills at a basic skills level. By completing the activities in each module, you will be able to adopt key techniques to enhance and develop your communication skills.